Strategic Plan
ETS STRATEGIC PLAN
At ETS, we acknowledge that centuries-old systems of harm and inequity still influence how we frame and resource societal decisions around substance use and homelessness. We developed our 2025-2027 strategic plan with an understanding that if we work together, we can help transform these systems and create different approaches to improving community health and safety. This plan firmly points us in the direction of change; the change we want to see in our organization, across our region, and throughout the nation.
FOUR PILLARS
Our strategic plan is supported by four pillars that elevate and integrate our work around the tenets of anti-racism, health equity, and community justice. The plan guides both our direction and investments in the years ahead and is our roadmap for deepening the impact of our work within the communities we serve.
ANTI-RACISM
Change begins within. We strive to foster and sustain a diverse and inclusive community within our organization. This begins with the acknowledgment that white supremacy shapes our society and our organizational culture. We have a lot of work ahead of us, but we are committed to reimagining our interconnectedness.
HEALTH EQUITY
ETS exists because many people have not had the opportunity to achieve their full potential, especially when it comes to health and wellbeing. ETS advances health equity by addressing social determinants of health like economic instability and racial injustice, delivering on the promise of culturally responsive whole-person care, and supporting our program participants in their journeys toward healing and recovery.
COMMUNITY JUSTICE
Traditional criminal justice approaches are not working. By standing for community justice, ETS advocates for equity-focused drug policies and human centered models of care. We strive to protect the health and dignity of people who use drugs, reduce stigma, and advance harm reduction approaches that support community health and safety.
OUR TWO-YEAR PLAN
In many ways, this 2025-2027 Strategic Plan is a continuation of the plan that guided Evergreen Treatment Services (ETS) for the last several years, with pillars dedicated to developing our organizational culture and employee experience, mission services, administrative infrastructure, and strengthening our advocacy efforts and community investment initiatives. This plan also reflects what we’ve learned, sharpening our strategic priorities— represented by our reduction from five strategic pillars to four. Despite challenging setbacks such as the shutdown of our largest clinic after a catastrophic flood and a significant organization-wide cyberattack, our previous strategy led to significant progress for the organization.
As a result, ETS:
- Improved employee compensation, moving us closer to our goals.
- Transformed our financial and IT infrastructure.
- Purchased our first piece of real estate.
- Launched important service expansion and innovations such as our Treatment in Motion (TIM) program.
- Saw high levels of engagement and satisfaction from our workforce.
- Being a smarter, leaner, safer, and more stable organization committed to a strategic and sustainable future.
The 2025-2027 Strategic Plan aims to build on these successes to further our mission and improve the health and wellbeing of everyone we serve. At the conclusion of this two-year period, we hope to celebrate:
- Measurable improvements in community health and safety as a result of our services.
- A new health and recovery campus along Airport Way and a better flagship site for REACH.
- Being an organization that people are eager to work for because of how invested we are in improving the quality of life for our employees. With this plan, we are seizing opportunities to grow stronger, deepen our impact, and create a future where our organization thrives alongside the communities we serve.