• Develop harm reduction care philosophy and supporting
  practice model(s)
• Strengthen care pathways between outreach, healthcare, and
  housing
• Improve medical and clinical care quality
• Introduce performance management and outcome reporting

We deliver evidence-informed services that improve the quality of life for our participants and contribute to the overall health and wellbeing of the communities in which we operate. We meet participants where they are in their lives and seek to reduce harm. During the tenure of this plan, we will enhance and integrate our services, utilizing a multidisciplinary approach that is both holistic in scope and culturally responsive in practice. We will be relentless in the pursuit of understanding the impact of our work, addressing the social determinants of health, and eliminating the racial, cultural, and economic disparities in health outcomes.